What are the main duties of an insurance agent in the sales process?

• A. Audit underwriters' decisions and set company policy.
• B. Assess client needs, present appropriate coverage, explain terms, obtain consent, issue policy, and assist with claims.
• C. Appraise property for replacement cost.
• D. Determine actuarial assumptions.

Answer: (B)

The main idea here is what an insurance agent does during the sales process. The best choice describes the agent as the adviser who guides the client from start to finish: assess the client’s needs and risks, present appropriate coverage options, explain exactly what the policy covers and the terms, obtain the client’s consent to purchase, issue the policy, and assist with claims. This sequence captures the agent’s role in tailoring protection to the client, making the purchase clear, and providing initial support when a claim arises.

Tasks like auditing underwriters’ decisions and setting company policy belong to underwriting and management, not the sales role. Property appraisal for replacement cost is a valuation task, and actuarial assumptions are part of pricing and risk modeling.