Most states require insurers to file rates and forms with the state regulator. Is it ethical for an agent to have a friend call to obtain copies of filings rather than going to the source?

• A. It is ethical to rely on a friend for such information.
• B. It is best to obtain information from the state insurance department.
• C. Public filings may be shared freely with colleagues, regardless of restrictions.
• D. It is illegal to obtain any filings through informal channels.

Answer: (B)

Accessing regulatory filings should come through the official channel. When a state requires insurers to file rates and forms with the regulator, the official source is the regulator itself or its authorized portal. Getting copies by having a friend call bypasses the proper process, which can raise concerns about data accuracy, timeliness, and compliance with rules and privacy policies. The ethical approach is to contact the state insurance department or use its official online resources to obtain the filings. This ensures you’re looking at the current, approved documents and maintaining professional integrity.

Relying on a friend is not the right practice because it skirts the established procedure. Public filings aren’t always freely shareable without restrictions, and while not always illegal, informal channels undermine proper verification and may violate policy or regulations.